Boss Moms Special
- WPMUDEV Plugins ($49 / month normal price)
- Beaver Builder with Theme and Themer ($399 / year normal price)
- Built In Video Tutorials
- Monthly Security Updates
- Daily Uptime & Security Monitoring
- Quarterly audit for performance and SEO
- 5 Small Tasks Monthly
- Additional Support Tasks @ Standard Rate
- Custom Support and Tutorials
Will you support more than one site?
Do you host/support websites you did not build?
Yes. So long as your website is a WordPress website, our team is capable of providing you with hosting and support services. We will do an initial review to ensure that the site is compatible with our hosting environment, free of malware, and that the theme and plugins are all up to date. In some cases, depending upon the status of the website, there may be a fee to cover the time spent ensuring compatibility.
What are “small tasks”?
Small tasks are any websites maintenance or support tasks that can reasonably be completed in 30 minutes or less. This could include things like making small changes to content, checking page size and load time, install and configure a simple plugin, make changes to the header, sidebar, and other sections of the site, optimize images, tweak your CSS or theme functionality, and optimizing a page for search engine performance. Any tasks that take more than 30 minutes, such as creating custom graphics, researching/writing blog posts, or adding significant features/functionality to your website are not considered small tasks and are billed separately.
How long does a task take to complete?
We respond to the vast majority support tickets within 1 business day and complete tasks within 2-3 business days. If you know that you will need something done on your website by a specific date, it is always helpful to let us know a few days in advance so we can schedule time on our calendar, though that is not always necessary. Task requests sent over the weekend will generally be completed Monday morning unless we deem them to be urgent.