In this post I’m going to personally review three of the best WordPress Form Plugins: WPForms, Gravity Forms, and Forminator. I dove deep into each platform to uncover the good, the bad (and the ugly).
Within each plugin I evaluated:
- Cost / Value
- Templates
- Ease of Use
- Advanced Features
- Customer Support
- and more ..
Make sure you read to the end of this review so you can choose the best plugin for your needs.
Overview
Before I get into the review itself, I want to quickly let you know some important info on each platform. Because I work with a lot of clients with different needs, I have a fair amount of experience with all three of these plugins. I subscribe to WPMU DEV’s toolbox of plugins and add Forminator Pro to most all the sites I build. I have used Gravity forms on my own site and on clients sites with complex scenarios like adding fields from a work application form to a PDF printable document. My most recent experience is with WPForms where I have done order forms, surveys, and more on my sites and have the free version installed on many sites. All three of these plugins offer a drag-and-drop interface and are fairly simple to configure. WPForms and Forminator offer free versions in the WordPress Plugin Repository.
WordPress & Tech Goodies
Feature-By-Feature Comparison
Templates
All three plugins offer a variety of templates to get started building your forms. Both WPForms and Forminator have built in templates to choose from to get you started. Gravity has template, but they are available on their site and must be imported into your site.
Ease of use
Cost / Value
Advanced Features
The advanced features vary for each plugin and what paid version you have. Currently, Forminator the free version will do forms, polls, quizzes, calculations, and payments. All of these features are available in the other two plugins but with a price.
Features | WPForms | Forminator | Gravity |
---|---|---|---|
Unlimited Sites | Yes in Elite Version ($299) | Yes in Elite Version ($259) | |
Unlimited Forms | |||
Conditional Logic | Basic | Pro | |
Multi-Page Forms | |||
File Uploads | |||
WordPress Multi-Site | |||
Form Templates | Basic | ||
Multi-Page Forms | Basic | ||
File Uploads | Basic | ||
Conditional Logic | Basic | Basic | |
Signatures | Pro | Pro | Elite |
Surveys & Polls | Pro | Elite | |
Order Form / Payment Processing | Pro | Pro |
Customer Support
WPMU DEV Support is amazing. They have a forum model as well as help via the wordpress.org plugin page. If you are a subscriber to the Pro version, WPMU Dev support has a way to access your site without giving additional access. I have a few other posts about Forminator, a getting started when Forminator was released and as part of my 5 essential plugin roundup.
WPForms has an extensive support site and support view the wordpress.org plugin page. I have several posts about WPForms features including, Order Forms, Surveys, and Multi-Page Forms. WPForms also has an active FB group that upon purchasing a paid version you get access to.
Gravity Forms only offers direct support to “verified customers with an active Gravity Forms license. Tickets will automatically be routed to priority or standard support queues depending upon your license type.” Gravity Forms also does not provide support for third-party add-ons. There is an extensive documentation site that can be searched for answers, but if one does not have an active license then there is no one-on-one support.
Plugin Showdown Conclusion
It is hard to say one plugin is the best. If you are looking for free then Forminator will get you a lot of value. Beyond a free plan, ease of use WPForms is the best hands down. It will cost to get Multisite support or unlimited sites but if that is your interest you might not need the feature set they offer. If you need advanced features and a super robust developer friendly API then Gravity Forms is the way to go. WPForms robust features and ease of use are worth the slightly higher investment, in my opinion.
What plugin will you get?